TERMS OF USE

These terms and conditions govern your (hereinafter be referred to as “You”, “Your” or “User” as applicable) access and/or use of the following whether through a computer or a mobile phone or any other device:

  • a)reliablereviews.in including any sub-domains thereof (collectively, “Website”);
  • b)
    related widgets, tools, applications, data, software, APIs
    (the Website and applications shall hereinafter collectively be referred to as the “Platform”)
  • c)Content (as defined hereinbelow),
    provided by Reliable Reviews( “Reliable Reviews”, “We”, “Us”, “Our” and terms of similar meaning).

These Terms (as defined hereinbelow) apply as between You, the user of the Platform and Reliable Reviews, the owner of the Platform. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Platform. If you do not agree to be bound by these terms and conditions, you should stop using the Platform immediately.

Your access or use of the Platform, consumption of Content hosted or managed remotely through the Platform, are governed by the following terms and conditions (hereinafter referred to as the “Terms”), including the applicable policies which are incorporated herein by way of reference.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE PLATFORM. THESE TERMS CONSTITUTE A BINDING, LEGAL AGREEMENT BETWEEN YOU AND RELIABLE REVIEWS IN ORDER TO USE THE PLATFORM. IF YOU DO NOT AGREE WITH THESE TERMS IN THEIR ENTIRETY, YOU ARE NOT ENTITLED TO USE THE PLATFORM.

1. DEFINITIONS AND INTERPRETATION

1.1.    In these Terms the following terms shall have the following meanings:

  • 1.1.1. “Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of the Platform;
  • 1.1.2. “Excluded Events” means Scheduled Downtime and Force Majeure Events
  • 1.1.3. “Force Majeure Events” means any event, whatever be the origin, not within the reasonable control of Reliable Reviews, which Reliable Reviews is unable to prevent, avoid or remove or circumvent by the use of reasonable diligence. Force Majeure Events shall include, but shall not be limited to, acts of god, acts, orders, directions of governmental/ regulatory/ judicial/ quasi-judicial/ law enforcement authorities/ agencies which hinders Reliable Reviews from performing its obligations under any agreement, including these Terms, war, hostilities, invasion, armed conflict, act of foreign enemy, embargoes, riot, strikes, lockouts, insurrection, labour stoppages, outages and downtimes systems failures experienced by a facility provider including internet provider, revolution or usurped power, acts of terrorism or other civil disturbances, sabotage, nuclear explosion, earthquake, pandemic, epidemic, disruptions of communication and other essential services, computer viruses and malicious attacks, hacking or man in the middle attack or similar attacks/ intrusions, fires, typhoons, storms and other natural catastrophes.
  • 1.1.4. “Scheduled Downtime” means downtime that is scheduled by Reliable Reviews from time to time for the maintenance of the Platform and as intimated by Reliable Reviews on the Platform.
  • 1.1.5. “User Account” means the password-protected account created by a User to access and use the Platform.

2. ACCEPTANCE AND GOVERNANCE OF TERMS

2.1. You hereby expressly acknowledge and agree to be bound by the terms, policies and guidelines incorporated by reference in these Terms, including the Privacy Policy, as may be amended from time to time. We may, from time to time, release new features on the Platform, or introduce additional services. Any such additions/ amendments will be subject to these Terms as well as any additional terms and conditions that we may release for those specific services or features.

2.2.    You represent and warrant that:

  • 2.2.1. You are at least 18 (Eighteen) years of age or in the event you are under 18 (Eighteen) years of age, you have been duly represented by your legal guardian;
  • 2.2.2. You have the lawful authority and capacity to contract and be bound by these Terms;
  • 2.2.3. You will comply with all applicable laws and regulations;
  • 2.2.4. You have not been previously suspended or removed from the Platform.
2.3. We may update these Terms from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible. Reliable Reviews reserves the right to modify these Terms in any manner, from time to time, entirely at its own discretion, with or without any notification to you. Reliable Reviews shall be under no obligation to notify or intimate the implementation of any modifications to the Terms at any time. You are responsible for checking the Terms periodically to remain in compliance with these terms at all times. Your access to and use of the Platform after any amendment to the Terms shall constitute your deemed acceptance of such modified terms. We encourage you to review these Terms frequently to be informed of how we are protecting your information.

2.4.These Terms are published in compliance with, and is governed by the provisions of applicable Indian laws, including but limited to:

  • 2.4.1. the Indian Contract Act, 1872;
  • 2.4.2. the Information Technology Act, 2000 and the rules, regulations, guidelines and clarifications framed there under, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011;
  • 2.4.3. The Information Technology (Intermediaries Guidelines) Rules, 2011;
  • 2.4.4. Such other law, statute, rule, regulation, ordinance, requirement, directions or guidelines as maybe applicable to the Platform from time to time.

2.5.You further agree and confirm that:

  • 2.5.1. You will use the Platform provided by Reliable Reviews, for lawful purposes only and comply with all applicable laws and regulations while using the Platform;
  • 2.5.2. You will provide authentic and true information in all instances where such information is requested of you. Reliable Reviews reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Platform without prior intimation; and
  • 2.5.3. You authorise Reliable Reviews to contact you for any purpose in relation to your User Account.

3. USER ACCOUNT

3.1.Prior to posting a review on the Platform or for Users to engage with the Platform:

  • 3.1.1. the Users are required to register and create a password protected user account (“Account”). User should ensure to provide their accurate and complete information when the User registers on the Platform (“Registration Data”). The Users are responsible for the security of password credentials and for any use of their account;
  • 3.1.2. the Users shall have a valid Google account to post reviews on the Platform;
  • 3.1.3. the Users must have engaged in a business transaction with the entity that is being reviewed by the User.

3.2.The User is responsible for all activities that occur under his/her account and agrees to notify Reliable Reviews immediately of any unauthorized use of their User Account. Reliable Reviews is not responsible for any loss that User may incur as a result of any unauthorized person using the User Account or Registration Data.

3.3.By registering and creating your User Account on the Platform, you agree to:

  • 3.3.1. accept all risks of unauthorized access to the Registration Data and any other information you provide on the Platform;
  • 3.3.2. notify Reliable Reviews immediately of any actual or suspected breach of security or any unauthorized use of the User Account and/or Registration Data;
  • 3.3.3. operate through the User Account and in no event use another User's account for any purpose or objective; and
  • 3.3.4. the User will be responsible for all information uploaded by the User on the Platform including the Registration Data and shall be responsible for all information downloaded by the User from the Platform.

3.4.By creating a User Account, you expressly consent to the use of: (a) electronic means to accept these Terms and to provide you with any notices given pursuant to these Terms; and (b) electronic records to store information related to these Terms and/or your use of the Platform.

3.5.Reliable Reviews reserve the right to disallow, cancel, remove or reassign certain usernames and permalinks in appropriate circumstances, as determined by us in our sole discretion and may, with or without prior notice, suspend or terminate the User Account if activities occur on that User Account which, in our sole discretion, would or might constitute a violation of these Terms, or an infringement or violation of the rights of any third party, or of any applicable laws or regulations. Reliable Reviews may at its sole discretion restore access to the User Account, at any time, pursuant to any suspension.

3.6.Reliable Reviews will reserve the right to set terms on who is eligible to create and manage an account to use its Platform. It also reserves the right to reject or revoke any account, at any time without liability. Reliable Reviews reserves the right to remove any Content or information that is on the Platform at any point of time without any prior notice to the Users.

3.7.It is your responsibility to keep your correct mobile number and email ID updated in the Platform. All communications and notifications will be sent to the account associated with such mobile number and/or email ID. Reliable Reviews will not be responsible for any loss or inconvenience caused due to non-updation of your contact details.

3.8.In addition to these Terms, the User also agrees to be bound by the specific terms and conditions as may be applicable and as may be published at the time of signing up for the specific Platform usage by the User.

3.9.The Platform may be used to access a variety of business review and customer insight services. Upon Your registration as a User, You may avail the following non-exhaustive list of offerings through the Platform:

  • 3.9.1. Submitting customer reviews and ratings
  • 3.9.2. Viewing reviews posted by other Users or businesses;
  • 3.9.3. Responding to reviews posted about your business (if applicable);
  • 3.9.4. Moderating or disputing reviews (in accordance with the Platform’s guidelines);
  • 3.9.5. Accessing analytics or insights based on review trends (if available);
  • 3.9.6. Receiving notifications or updates on review activity;
  • 3.9.7. Using account-level features including profile management, user preferences, and saved content; and
  • 3.9.8. Such other services as may be intimated from time to time.

3.10.The Platform provided will generally be available to you except during Excluded Events.

3.11.Reliable Reviews does not independently verify or certify the accuracy, legality, or quality of the services provided by the businesses/entities that are being reviewed by the Platform. Users are advised to use their discretion when relying on reviews or engaging with any listed business.

3.12. Users may access business profiles or listings based on various filters and categories. The Platform is designed for a broad range of industries and may include businesses across sectors such as retail, services, logistics, consulting, and others.

3.13.Users are solely responsible for the content, opinions, and information they provide on the Platform. You must ensure that your posts are factually accurate, respectful, and in accordance with applicable laws and Platform policies.

3.14.The usefulness and fairness of reviews posted on the Platform depend on the information provided by Users. You must ensure all submissions are honest, complete, and not misleading.

3.15.The services provided on Reliable Reviews are not intended to resolve legal, regulatory, or emergency disputes. If you are in a critical or legally sensitive situation, please seek professional assistance outside of this Platform.

4. POSTING REVIEWS

4.1.Users must provide honest, factual, and first-hand experiences. ation, please seek professional assistance outside of this Platform.

4.2.Reviews should not contain defamatory, abusive, false, or misleading content.

4.3.Reviews that include confidential business information without authorization will be removed.

4.4.Users cannot post fake reviews, manipulate ratings, or engage in fraudulent activities.

4.5.
Takedown Policy: Reliable Reviews reserves the right, but not the obligation, to review, screen, edit, moderate, refuse, or remove any User Content at any time, at its sole discretion, for any reason including but not limited to violation of these Terms, applicable law, or receipt of a complaint or legal notice. Users and businesses may report any content they believe to be false, defamatory, abusive, or in violation of applicable law or Platform policies by writing to Us at support@reliablereviews.in. Reliable Reviews will review such reports and take appropriate action within a reasonable timeframe. Not all content may be removed, and removal is at the sole discretion of Reliable Reviews.

4.6.By submitting a review, you represent and warrant that:

  • 4.6.1. The review reflects your genuine, firsthand experience with the business or user being reviewed;
  • 4.6.2. You are not receiving any compensation, incentive, or benefit (monetary or otherwise) in exchange for the review, unless expressly disclosed;
  • 4.6.3. Your review is not written on behalf of a competitor or for the purpose of manipulating ratings or harming reputation.

4.7.Reliable Reviews grants you a limited, terminable, personal, non-exclusive, non-transferrable and non-sub licensable right to use the Platform, subject to the Terms. Your access and use of the Platform is subject to the following covenants, undertakings and agreement:

  • 4.7.1. You may only access the Platform using authorized and lawful means;
  • 4.7.2. The Platform is not intended for use in situations where critical regulatory, legal, or emergency action is required. In such cases, consult with appropriate professionals or authorities directly;
  • 4.7.3. Your User Account cannot be transferred, assigned, or sold to a third party. You agree to establish reasonable security procedures and controls to limit access to the password or other identifying information of your User Account;
  • 4.7.4. Reliable Reviews shall not be liable for any breach of security or unauthorized use of Your User Account;
  • 4.7.5. Any configuration or setup of the devices for access to the Platform shall be your sole responsibility. Devices may include but are not limited to computers, smartphones, tablets, and internet-connected browsers;
  • 4.7.6. We collect, store, process, and use your information in accordance with our Privacy Policy. By using the Platform and/or by providing your personal information, you consent to the collection and use of the information disclosed, in accordance with our Privacy Policy;
  • 4.7.7. You shall not take any action that interferes with, degrades, or adversely affects Reliable Reviews, the Platform;
  • 4.7.8. You shall not use the Platform, or any portion thereof, to transmit, publish, post, upload, distribute, or disseminate any inappropriate, harassing, abusive, defamatory, libellous, obscene, illegal, or deceptive content;
  • 4.7.9. You shall ensure that the Platform is not used to upload, post, transmit, or make available any content containing viruses or malicious code that may affect the Platform or its users;
  • 4.7.10. You shall not use any automated system, including but not limited to “robots,” “spiders,” “offline readers,” or “scrapers” to access the Platform;
  • 4.7.11. You shall not attempt to gain unauthorized access to accounts, business information, computer systems, or networks connected to the Platform, or obtain any materials or information not intentionally made available to you;
  • 4.7.12. You shall not use, misuse, or misappropriate the Platform to develop, or to assist others in developing, a competing platform or service;
  • 4.7.13. You shall not intentionally submit incomplete, inaccurate, or false information on the Platform;
  • 4.7.14. You shall be solely responsible for (i) procuring and maintaining your network connections and telecommunications links to Reliable Reviews' systems, and (ii) all problems, delays, failures, and loss or damage arising from or related to your network connectivity or internet access;
  • 4.7.15. You agree and understand that Reliable Reviews shall not be liable for any actions or misuse by User Accounts and shall not be responsible for managing any User Account on your behalf;
  • 4.7.16. You acknowledge that Reliable Reviews may periodically apply upgrades or updates to the Platform. Such upgrades may result in changes to the appearance or functionality of the Platform, and may require you to install updates to continue use;
  • 4.7.17. You shall not maintain more than one active User Account on the Platform;
  • 4.7.18. Reliable Reviews may, in its sole discretion, refuse to offer, or permit any person or entity to register as User in the Platform.

5. RESTRICTION ON USE OF THE PLATFORM

5.1.Your use of the Platform is further subject to the following restrictions and You are, therefore, prohibited from:

  • 5.1.1. The review reflects your genuine, firsthand experience with the business or user being reviewed;
  • 5.1.2. You are not receiving any compensation, incentive, or benefit (monetary or otherwise) in exchange for the review, unless expressly disclosed;
  • 5.1.3. Your review is not written on behalf of a competitor or for the purpose of manipulating ratings or harming reputation.
  • 5.1.4. reverse engineer or try to reverse engineer any of the proprietary aspect of the Platform wholly or in part;
  • 5.1.5. copy, modify, distribute, make derivative works of or otherwise modify the Platform or any content in the Platform in any medium; or
  • 5.1.6. breach or circumvent or attempt to break or circumvent the Company’s authentication and security processes and measures of the Company’s systems or networks.

6. USER CONSENT AND PRIVACY

6.1.You have the option of uploading your identifiable information, including personal and business-related details, onto the Platform. This data may be accessed by Reliable Reviews and/or its authorized personnel during the course of providing services through the Platform.

6.2.Reliable Reviews is required by applicable laws to maintain the privacy and confidentiality of your information. We take your privacy seriously and will make reasonable efforts to protect the confidentiality of the information you provide. However, we do not guarantee that our security safeguards are completely foolproof. Reliable Reviews may access your data (including account activity, interactions, and correspondence) for quality checks or to investigate any complaints, misuse, or violations you report. You specifically authorize Reliable Reviews and its representatives, consultants, service providers, and agents to access such data in these scenarios.

6.3.Use of the Platform is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference.

7. INTELLECTUAL PROPERTY

7.1.All content included on the Platform, unless uploaded by users, including but not limited to text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software, and any derivatives, improvements, or modifications which ownership is attributable to Reliable Reviews or its licensors as the case may be, is the property of Reliable Reviews, its affiliates, or other relevant third parties. By continuing to use the Platform, you acknowledge that such material is protected by applicable Indian and international intellectual property and other relevant laws.

7.2. You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Platform unless otherwise indicated on the Platform or unless given express written permission to do so by Reliable Reviews.

7.3.
Content and License: By submitting, posting, or displaying any content, including reviews, comments, ratings, images, or other materials (“Content”) on the Platform, you grant Reliable Reviews a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable and transferable license to use, copy, reproduce, distribute, modify, adapt, create derivative works from, publicly display, and otherwise exploit such User Content for the purposes of operating, marketing, and improving the Platform, in any media now known or developed in the future. You retain ownership of your User Content, and nothing in these Terms shall be deemed to restrict your rights to use and exploit such content. However, you waive any moral rights or rights of attribution in connection with such User Content to the extent permitted by law.

8. INDEMNIFICATION

8.1. By accepting these Terms and using the Platform, you agree that you shall defend, indemnify, and hold Reliable Reviews, its employees, shareholders, officers, and other representatives harmless from and against any and all claims, costs, damages, losses, liabilities, and expenses (including attorneys’ fees and costs) arising out of or in connection with:(i) misuse of your access to and use of the Platform and/or misuse of any information on the Platform, including any confidential information; (ii) any loss or injury to Reliable Reviews' representatives resulting from or attributable to your acts or omissions; (iii) your violation or breach of these Terms or any applicable law or regulation; (iv) your violation of any rights of any third party, including any intellectual property rights.

9. LINKS TO THE WEBSITE

9.1. Those wishing to place a link to this Website on other sites may do so only to the home page of the Website reliablereviews.in without prior permission. Deep linking (i.e. links to specific pages within the Website) requires the express permission of Reliable Reviews.

10. LINKS TO OTHER WEBSITES

10.1. The Platform may contain links to other sites. Unless expressly stated, these sites are not under the control of Reliable Reviews or its affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on the Platform does not imply any endorsement of the sites themselves or of those in control of them.

11. PRIVACY

11.1.
Use of the Platform is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click here.

12. DISCLAIMERS

12.1. Reliable Reviews hereby explicitly and specifically disclaims any and all guarantees, warranties or representations that the Platform, whether written, oral, expressed or implied, including, without limiting the generality of the foregoing, will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure, or that all information provided will be accurate.
12.2. No part of this Platform is intended to constitute professional advice, and the content available on the Platform should not be relied upon when making decisions or taking any action of any kind, including business or legal decisions.
12.3. Whilst Reliable Reviews uses reasonable efforts to ensure that the Platform is secure and free of errors, viruses, and other malware, all Users are advised to take responsibility for their own security, including that of their devices, personal information, and internet connections.
12.4. Reliable Reviews reserves the right at any time and from time to time to modify, suspend, or discontinue, temporarily or permanently, the Platform (or any part thereof), with or without notice and in its sole discretion. You agree that Reliable Reviews shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Platform.
12.5. Reliable Reviews is not responsible for disputes, claims, losses, injuries, or damages of any kind that may arise out of or relate to the conduct of Users or third-party websites, including but not limited to any User’s reliance on information shared therein. Reliable Reviews and third-party platforms are independent contractors, and neither party has authority to make any representations, warranties, or commitments on behalf of the other.
12.6. Reliable Reviews does not verify or take responsibility for the content, accuracy, or opinions expressed in any third-party websites, and such third-party sites are not investigated, monitored, or reviewed for accuracy or completeness by us. The inclusion of any linked third-party website on the Platform does not imply approval or endorsement by Reliable Reviews.
12.7. Reliable Reviews is an intermediary as defined under the Information Technology Act, 2000 and does not endorse, verify, or assume responsibility for any User Content posted on the Platform. We do not pre-screen reviews and are not liable for any defamatory, false, or offensive content posted by users. If you believe a review violates your legal rights, you may notify us as per the Takedown Policy, and we will take reasonable steps in accordance with applicable law.
12.8. The Platform may utilize automated tools, including algorithms and machine learning models, for moderation, ranking, or analysis of reviews. While these tools assist in improving the quality and usability of content, they are not infallible. Users acknowledge that decisions made by such tools may be subject to review but are not guaranteed to be reversed.

13. AVAILABILITY OF THE PLATFORM AND MODIFICATIONS

13.1. The Platform is provided “as is” and on an “as available” basis. We give no warranty that the Platform will be free of defects and / or faults. To the maximum extent permitted by the applicable laws, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
13.2. Reliable Reviews shall not be liable for any disruption, delay, or unavailability of the Platform resulting from causes beyond its reasonable control, including but not limited to failure of internet service providers, hosting providers, server or network infrastructure, power outages, acts of God, natural disasters, war, civil unrest, regulatory restrictions, or other force majeure events.
13.3. Reliable Reviews reserves the right to update, modify, suspend, or discontinue any part of the Platform, including the services, features, or functionalities provided therein, at any time and without notice. These Terms shall continue to apply to any modified or updated version of the Platform unless explicitly stated otherwise.

14. LIMITATION OF LIABILITY

14.1. To the maximum extent permitted by applicable law, Reliable Reviews shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, whether foreseeable or unforeseeable, arising out of or in connection with your use of the Platform or reliance on any information or content available on the Platform. You acknowledge and agree that you use the Platform and its content entirely at your own risk.
14.2. Reliable Reviews, and any individuals or entities involved in managing, operating, or providing the Platform, shall not be liable for any of the following:
  • 14.2.1. errors, inaccuracies, or omissions in any content published or displayed on the Platform;
  • 14.2.2. actions or inactions of third-party service providers or agents acting on behalf of Reliable Reviews;
  • 14.2.3. any delays, interruptions, or failures in the performance of the Platform;
  • 14.2.4. any content uploaded, submitted, or shared by Users on the Platform;
  • 14.2.5. any loss, damage, or liability arising from a User’s breach of these Terms or failure to comply with their obligations hereunder;
  • 14.2.6. conduct (including defamatory, offensive, or illegal conduct) of third parties, including other Users;
  • 14.2.7. any malware, viruses, or harmful code that may be transmitted to your devices through your access to the Platform. You are responsible for using appropriate antivirus software and safeguards to protect your devices and data.
14.3. In no event shall Reliable Reviews, or any of its affiliates, agents, or service providers, be liable to you for any damages or losses exceeding the total amount paid by you (if any) to Reliable Reviews in relation to the specific service or transaction under which such liability has arisen and been established.
14.4. We strive to ensure that these Terms are compliant with applicable laws. If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

15. TERMINATION

15.1. These Terms will remain in effect unless and until terminated by either you or Reliable Reviews in accordance with this section.
15.2.
Termination by You: You may terminate your relationship with Reliable Reviews at any time by providing written notice to us at support@reliablereviews.in. Upon receipt of your notice, we will process the request, deactivate your account, and confirm the termination once completed.
15.3.
Termination by Us: The Reliable Reviews may suspend or terminate your access to the Platform, at its sole discretion and with or without prior notice, under any of the following circumstances:
  • 15.3.1. You breach any provision of these Terms, our Privacy Policy, or other applicable guidelines;
  • 15.3.2. We suspect that your activity involves illegal, fraudulent, or abusive behavior;
  • 15.3.3. We determine that your conduct has violated the rights of a third party or another user;
  • 15.3.4. We are required to do so by applicable law, regulation, or governmental order;
  • 15.3.5. We believe, in our sole discretion, that your actions are unethical, harmful to the community, or contrary to the purpose of the Platform;
  • 15.3.6. We decide to discontinue the Platform, either generally or specifically with respect to your account.
15.4. Reliable Reviews shall not be liable to you or any third party for any consequences arising from such suspension or termination, including loss of access to any data or content.

16. CONSEQUENCES OF TERMINATION

16.1. Upon termination of your account, all content associated with your profile will be permanently deleted from our systems, unless we are required or permitted by applicable law to retain certain data. However, transaction details or activity logs may be preserved by Reliable Reviews for legal, tax, or regulatory compliance purposes.
16.2. All rights and licenses granted to you under these Terms will terminate immediately upon termination of your account.
16.3. Reliable Reviews, in its sole discretion, may initiate appropriate legal proceedings against you, if necessary.
16.4. Reliable Reviews, in its sole discretion, may initiate appropriate legal proceedings against you, if necessary.
16.5. Upon termination of your User Account, your public reviews and content may remain visible on the Platform unless expressly requested to be removed and such request is legally valid. However, Reliable Reviews may retain archived copies of your content and account data for legal, audit, or regulatory purposes in accordance with applicable law.
17.
No Waiver In the event that any party to these Terms fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
18.
Third Party Rights: Nothing in these Terms shall confer any rights upon any third party. The agreement created by these Terms is between you and Reliable Reviews.

19. GENERAL

19.1. These Terms together with the Privacy Policy, and any other specific terms as may be set forth in the Platform shall constitute the entire agreement between you and Reliable Reviews.
19.2. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under applicable laws.

20. DISPUTE RESOLUTION AND GOVERNING LAW

20.1.
If there is a grievance or concern in respect of these Terms or the Platform provided by Reliable Reviews , you are requested to email us details of the same at support@reliablereviews.in. Any concern shall be sought to be addressed by Reliable Reviews and in the event of any dispute, You and Reliable Reviews shall endeavour to amicably resolve the dispute.
20.2. The Website is controlled, operated and administered by Reliable Reviews from its offices within India. Any access to the Platform from territories where their contents are illegal is prohibited.
20.3. These Terms shall be governed and construed under the laws of India and the courts of Bengaluru shall have exclusive jurisdiction.

21. FORCE MAJEURE

21.1. Reliable Reviews shall not be in breach of its obligation hereunder if it is delayed in the performance of or is unable to perform (whether partially or fully) its obligations as a result of the occurrence of a Force Majeure Event.

22. NOTE TO INTERNATIONAL USERS

22.1. If you are a user accessing the Platform from the United States of America, European Union, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from Indian laws, please be advised that through your continued participation in the usage or accessing of the Platform, which is governed by Indian law, you are transferring your personal information to India, and you consent to that transfer and to the collection and usage of your personal information in accordance with the laws of the Republic of India.

23. GRIEVANCE REDRESSAL MECHANISM

23.1.
Reliable Reviews has constituted appropriate grievance redressal mechanism within the organization to resolve any grievances of the Users. Reliable Reviews has designated an officer to redress the genuine grievances of the Users, the details of whom are stated herein below (“Grievance Redressal Officer”).

Details of the Grievance Redressal Officer:

Name: Pavan Kumar

Designation: Product Manager

Email: support@reliablereviews.in

23.2.
In the event of any clarifications/queries/complaints/grievances in respect of the Platform provided by Reliable Reviews , you may write to Us at support@reliablereviews.in.

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